Return Policy
RevaGrowth Return Policy
At RevaGrowth, we value your satisfaction and are committed to providing you with high-quality products and exceptional customer service. If you are not completely satisfied with your purchase, we offer a hassle-free return policy to ensure your peace of mind.
30-Day Return Period
You have 30 days from the date of your purchase to initiate a return for eligible products. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
Eligibility for Returns
To be eligible for a return, your item must meet the following criteria:
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The product must be in its original condition, unused, and in the same packaging as when you received it.
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The product should include all original accessories, tags, and documentation.
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Returns must include a copy of the original purchase receipt or proof of purchase.
Non-Eligible Items
Certain items are non-returnable. These include:
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Gift cards or digital gift certificates.
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Downloadable software products.
Return Process
To initiate a return, please follow these steps:
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Contact our customer support team at customer.support@revagrowth.com
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Package the product securely, along with a copy of the original purchase receipt and the RA number, and ship it to our return address provided by our customer support team.
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Ensure that the product is adequately insured and that you use a trackable shipping method. RevaGrowth is not responsible for items lost or damaged during return shipping.
Refund or Exchange
Once we receive your returned item and verify its eligibility, we will process your refund or exchange within 5 business days. Refunds will be issued to the original payment method used during the purchase.
If you prefer an exchange for a different product, we will ship the new item to you promptly.
Shipping Costs
Customers are responsible for the cost of return shipping, except in cases where the return is due to a RevaGrowth error or a defective product. In such cases, we will provide a prepaid return shipping label.
Contact Us
If you have any questions or need assistance with the return process, please contact our customer support team at customer.support@revagrowth.com.
RevaGrowth reserves the right to update or modify this return policy at our discretion. Please review our return policy periodically for any changes.
Thank you for choosing RevaGrowth. We appreciate your business and look forward to serving you again in the future.
